How to Share Data on MTN

Sharing data on MTN is a convenient way to help friends, family, or colleagues stay connected when they run out of data. MTN Nigeria offers several methods to share data, including via USSD codes, the MyMTN app, and SMS. This guide will walk you through the step-by-step process of sharing data on MTN. See How to Borrow Data on MTN.

1. Sharing Data via USSD Code

This is the most common and straightforward method to share data on MTN. Follow these steps:

Step 1: Check Your Data Balance

Before sharing data, ensure you have enough data in your account. To check your data balance:

• Dial 1314# on your MTN line.
• Your data balance will be displayed on your screen.

Step 2: Share Data

To share data using the USSD code:

1. Dial 1312*1# on your MTN line.
2. Follow the on-screen prompts:

• Enter the recipient’s MTN number.
• Select the data plan you want to share (e.g., 100MB, 200MB, etc.).
• Confirm the transaction.

1. You will receive a confirmation message once the data is successfully shared.

2. Sharing Data via the MyMTN App

The MyMTN app provides a user-friendly interface for managing your MTN account, including data sharing. Here’s how to use it:

Step 1: Download and Install the MyMTN App

• Download the MyMTN app from the Google Play Store (for Android) or the Apple App Store (for iOS).
• Install the app and log in using your MTN number.

Step 2: Share Data

1. Open the MyMTN app and navigate to the Data Gifting section.
2. Select the recipient’s MTN number from your contacts or enter it manually.
3. Choose the amount of data you want to share.
4. Confirm the transaction.
5. You will receive a notification once the data is successfully shared.

3. Sharing Data via SMS

If you prefer using SMS, you can also share data on MTN by following these steps:

Step 1: Compose an SMS

• Open your messaging app and create a new message.
• Type the recipient’s MTN number in the recipient field.

Step 2: Format the SMS

• Use the following format: Transfer .
• Example: Transfer 08012345678 100MB.

Step 3: Send the SMS

• Send the SMS to 131.
• You will receive a confirmation message once the data is successfully shared.

4. Sharing Data via MTN Website

You can also share data using the MTN website. Here’s how:

Step 1: Visit the MTN Website

• Go to the official MTN Nigeria website: www.mtn.ng.

Step 2: Log In to Your Account

• Log in using your MTN number and password. If you don’t have an account, sign up first.

Step 3: Share Data

1. Navigate to the Data Sharing section.
2. Enter the recipient’s MTN number and the amount of data you want to share.
3. Confirm the transaction.
4. You will receive a confirmation message once the data is successfully shared.

5. Important Notes on MTN Data Sharing

• Eligibility: Only active MTN subscribers can share data. Ensure your line is active and has sufficient data.
• Data Plan Restrictions: Some data plans (e.g., night plans or bonus data) may not be shareable. Check the terms of your data plan.
• Recipient’s Line: The recipient must also be an active MTN subscriber.
• Daily Limit: MTN may impose a daily limit on the amount of data you can share.
• Charges: Data sharing is free, but standard data rates apply to the data being shared.

6. Troubleshooting Common Issues

• Insufficient Data: Ensure you have enough data in your account before attempting to share.
• Invalid Recipient Number: Double-check the recipient’s MTN number to ensure it is correct.
• Failed Transaction: If the transaction fails, wait a few minutes and try again. If the issue persists, contact MTN customer care.
• No Confirmation Message: If you don’t receive a confirmation message, check your data balance to confirm if the data was deducted.

7. Contact MTN Customer Care

If you encounter any issues or have questions about data sharing, you can reach MTN customer care through the following channels:

• USSD Code: Dial 180.
• Phone Call: Call 300.
• Email: Visit the MTN website for email support options.
• Social Media: Reach out to MTN Nigeria on Twitter (@MTN180) or Facebook (MTN Nigeria).

Conclusion

Sharing data on MTN is a simple and convenient process that can be done via USSD codes, the MyMTN app, SMS, or the MTN website. By following the steps outlined in this guide, you can easily share data with friends, family, or colleagues and help them stay connected. Always ensure you have sufficient data and double-check the recipient’s number to avoid errors. If you encounter any issues, MTN’s customer care team is available to assist you.